PRESS AND HOLD VOLUME UP BUTTON + HOME BUTTON
Keep pressing these 2 buttons + POWER button for 2-3 seconds
Release only POWER button but KEEP pressing VOLUME UP button + HOME button
with volume down select wipe data/factory reset Press POWER button to confirm
then select Yes--delete all user data and press POWER button to confirm
now u need to reboot the device select reboot system now and Press POWER button to reboot